Jessop's Guarantees

Jessop's Guarantees

Quality Guarantee

Jessop’s maintains high quality jewelry and gemstones for sale. We stand by this quality, backing every Jessop’s sale with our appraisal stating gem quality and jewelry description, assuring you of lifelong value.

Customer Satisfaction Guarantee

Buying that special jewelry treasure should make you or your loved ones very happy. Our number one goal, here at Jessop’s, is to make sure of that. If you are unsatisfied with your Jessop’s purchase for any reason, simply return your item within 2 weeks of purchase for a refund or exchange.

All exchanged or returned items must be in unworn condition and accompanied by the original sales receipt. Guarantee does not apply to custom designs, special order items, or items that have been engraved or altered in any way.