Shipping & Returns

Shipping Policy

The shipping rates are a flat fee per package shipped (not per item) covering the cost of shipping, handling, and insurance. Therefore, the shipping charge will be based on the total purchase price of all combined items being shipped.

Purchase Total Shipping Fee
Up to $200 $19.50
$201 - $500 $29.50
$501 - $2,000 $40.00
$2,001 & Up $65.00

Items may only be shipped to U.S. states and to the physical billing address listed on the purchasing credit card.

Packages ship Monday – Thursday by FedEx next day afternoon delivery and will require a delivery signature.

Packages normally ship within 2 business days; however, no shipment will be sent the day before a holiday.

Payment Methods:

We will accept MC, VISA, AMEX, and DISCOVER credit cards

Return Policy

Two Week Money Back Guarantee

To ensure your recipient will love your gifts, Jessop Jeweler offers a two week return policy.

**Items must be in original condition and unworn; items special ordered, sized, engraved, or otherwise personalized cannot be returned.

**If a package or item is delivered to you with any portion damaged, call Jessop Jeweler immediately at 619-234-4137. Items to be returned as damaged not reported to Jessop Jeweler within 24 hours of receipt will not be accepted for return as damaged.

Customer must call 619-234-4137 for return authorization – A return shipping label, return authorization number, and detailed packaging and shipping instructions will be emailed to you.

  • Return items must be sent using Jessop Jeweler’s shipping account label emailed with the return authorization. $40.00 will be deducted from your return credit to cover the return shipping, insurance, and re-stocking costs.

  • If an item was shipped free during a promotion, the shipping credit given at purchase will not apply if the item is returned. The original shipping cost will be charged before the return is credited.

  • Jessop Jeweler does not accept C.O.D. returns.

  • Jessop Jeweler will inspect the returned item, identify the credit available and contact you via email or telephone with 24 hours of our receipt of the item. Please allow approximately 3 to 5 working days for the credit to be processed.

  • Credits are issued only to the original purchasing credit card.