Shipping & Returns

Shipping Policy

All shipping charges credited through December, 2017. With each purchase, your shipping cost will be $0.

Items may only be shipped to U.S. states and to the physical billing address listed on the purchasing credit card.

Packages ship Monday – Thursday by FedEx next day afternoon delivery and will require a delivery signature.

Packages normally ship within 2 business days; however, no shipment will be sent the day before a holiday.

Payment Methods:

We will accept MC, VISA, AMEX, and DISCOVER credit cards


Return Policy

Two Week Money Back Guarantee

To ensure your recipient will love your gifts, Jessop Jeweler offers a two week return policy.

**Items must be in original condition and unworn; items special ordered, sized, engraved, or otherwise personalized cannot be returned.

**If a package or item is delivered to you with any portion damaged, call Jessop Jeweler immediately at 619-234-4137. Items to be returned as damaged not reported to Jessop Jeweler within 24 hours of receipt will not be accepted for return as damaged.

Customer must call 619-234-4137 for return authorization – A return shipping label, return authorization number, and detailed packaging and shipping instructions will be emailed to you.

  • Return items must be sent using Jessop Jeweler’s shipping account label emailed with the return authorization. $40.00 will be deducted from your return credit to cover the return shipping, insurance, and re-stocking costs.

  • If an item was shipped free during a promotion, the shipping credit given at purchase will not apply if the item is returned. The original shipping cost will be charged before the return is credited.

  • Jessop Jeweler does not accept C.O.D. returns.

  • Jessop Jeweler will inspect the returned item, identify the credit available and contact you via email or telephone with 24 hours of our receipt of the item. Please allow approximately 3 to 5 working days for the credit to be processed.

  • Credits are issued only to the original purchasing credit card.
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